By: Dick Yarbrough
“Hello, you have reached the offices of Santa Claus at the North Pole.”
“Hi, my name is Dick Yarbrough and I would like … ”
“Thank you for calling. In order to better serve you, please listen to the following options. If you wish to place an order, please press ‘one.’ If you are calling about your current order, please press ‘two.’ If you would like to make a payment, please press ‘three.’”
“Actually, I just want to talk to someone about my Christmas wish list. You see … ”
“If you wish to continue this conversation in English, please press ‘four.’ .....
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